Bilingual Admissions & Registration Specialist

South Texas Health System; Edinburg (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

South Texas Health System is seeking a front desk/registration professional to assist with patient intake, insurance verification, and upfront collections. You will verify benefits, determine eligibility, and coordinate admissions according to hospital procedures.

The role requires strong customer service and bilingual communication in English and Spanish, with attention to compliance and accurate documentation. Proficiency in computer systems and office procedures is essential.

Qualifications

• Experience in medical/healthcare business office preferred.
• Requires excellent customer service.
• Strong computer skills and familiarity with office software.
• Ability to communicate effectively in English and Spanish.

Responsibilities

• Perform patient registration by interviewing patients or responsible party to collect identification and demographic information.
• Verify insurance/other payer benefits and collect upfront payments as needed.
• Determine eligibility and arrange admission following policies and procedures.
• Obtain signatures for payment responsibility and explain hospital financial obligations.
• Answer phones and direct calls appropriately.
• Assist with ordering office supplies as requested.
• Assist in preparing letters and sending correspondence.

Skills

Customer service

Bilingual English/Spanish

Computer skills

Education

High School diploma

Job description

South Texas Health System is seeking a front desk/registration professional to assist with patient intake, insurance verification, and upfront collections. You will verify benefits, determine eligibility, and coordinate admissions according to hospital procedures.

The role requires strong customer service and bilingual communication in English and Spanish, with attention to compliance and accurate documentation. Proficiency in computer systems and office procedures is essential.