Bilingual Passenger Service Agent — English & Japanese

Swissport; Seattle (WA); On-site; USD 24,000 - 35,000; Part time

Job summary

Swissport is seeking a Passenger Service Agent at Seattle-Tacoma International Airport. The role involves duties from check-in and ticketing to baggage handling and customer assistance, with emphasis on accurate documentation and smooth passenger flow.

The position offers a pay rate of $21.50/hour for a part-time role, with potential to move to full-time. Fluency in English is essential; Japanese language skills are strongly preferred.

Qualifications

• High School diploma or GED required.
• Fluent English communication skills; additional languages desirable.
• Enhanced ID required to receive an airport badge at Seattle-Tacoma International Airport.

Responsibilities

• Verify passenger documentation and issue boarding passes.
• Assist passengers with check-in, baggage processing, and special needs.
• Reschedule passengers during disruptions and handle VIPs as needed.
• Provide clear information and direct passengers through security procedures.

Skills

Customer service

English proficiency

Communication

Attention to detail

Self-motivation

Software aptitude

Education

High School diploma or GED

Tools

Airline reservation software

Ticketing software

Computer literacy

Job description

Swissport is seeking a Passenger Service Agent at Seattle-Tacoma International Airport. The role involves duties from check-in and ticketing to baggage handling and customer assistance, with emphasis on accurate documentation and smooth passenger flow.

The position offers a pay rate of $21.50/hour for a part-time role, with potential to move to full-time. Fluency in English is essential; Japanese language skills are strongly preferred.