Bilingual Passenger Service Agent (Mandarin/Cantonese & EN)

Swissport International AG; Seattle (WA); On-site; USD 29,618; Part time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

A global aviation services company is seeking a Passenger Service Agent in Seattle. This part-time role involves providing customer services such as reservations, ticketing, baggage handling, and assisting passengers throughout their journey. Candidates should be bilingual in Mandarin-Cantonese/English and possess strong communication skills. The position offers a pay rate of $21.50/hourly, with benefits including health and dental insurance, 401(k), and tuition reimbursement. Join us to connect aviation and customer service!

Qualifications

• Passionate about customer service with relevant work experience.
• Self-motivated, able to work independently and follow processes.
• Attentive to detail and willing to work in inclement weather.

Responsibilities

• Provide passenger/customer services including reservations and ticketing.
• Manage passenger baggage processing and assist with check-in.
• Direct passengers through Customs, Immigration, and Quarantine.

Skills

Bilingual in Mandarin-Cantonese/English

Excellent communication skills

Customer service experience

Education

High School diploma or GED equivalent

Tools

Airline specific computer reservation/ticketing software

Job description

A global aviation services company is seeking a Passenger Service Agent in Seattle. This part-time role involves providing customer services such as reservations, ticketing, baggage handling, and assisting passengers throughout their journey. Candidates should be bilingual in Mandarin-Cantonese/English and possess strong communication skills. The position offers a pay rate of $21.50/hourly, with benefits including health and dental insurance, 401(k), and tuition reimbursement. Join us to connect aviation and customer service!