Airline Customer Service Agent - SEA (Bilingual)

Pacific Aviation; United States; On-site; USD 24,000 - 35,000; Part time

Benefits offered by this job

Medical, Dental, & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Company-Provided Uniform

Paid Training

Referral Bonus Program

Cell Phone Plan Reimbursement

Job summary

Pacific Aviation is hiring an Airline Customer Service Agent at the Seattle-Tacoma International Airport. The role focuses on welcoming passengers, checking in travelers, and guiding them from arrival to departure with a strong emphasis on service quality.

The position requires excellent customer service, attention to detail, and teamwork, with bilingual English/Japanese preferred. Part-time shifts cover weekends and holidays, with added pay for late-night slots, and a range of benefits

Qualifications

• Face-to-face customer service experience is preferred.
• Ability to review travel documents and assist passengers with questions.

Responsibilities

• Welcome and assist passengers through check-in, boarding, and arrival processes.
• Accurately review travel documents and issue boarding passes.
• Offer bilingual assistance to travelers.
• Communicate clearly with passengers, coworkers, and airline staff.
• Help maintain a smooth flow of operations in the terminal.
• Ensure compliance with airline procedures and safety standards.

Skills

Customer Service

Attention to Detail

Teamwork

Tech-Savvy

Problem-Solving

Job description

Pacific Aviation is hiring an Airline Customer Service Agent at the Seattle-Tacoma International Airport. The role focuses on welcoming passengers, checking in travelers, and guiding them from arrival to departure with a strong emphasis on service quality.

The position requires excellent customer service, attention to detail, and teamwork, with bilingual English/Japanese preferred. Part-time shifts cover weekends and holidays, with added pay for late-night slots, and a range of benefits