Bilingual Parts Specialist: Customer Service & Tech Support

O'Reilly Auto Parts; Harvest (AL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Health insurance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and emphasizes customer satisfaction, product knowledge, and accurate transaction handling.

Bilingual candidates encouraged to apply; responsibilities include greeting customers, processing payments, assisting with returns, and maintaining store standards. This position offers opportunities for growth within a busy retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask while handling in-store and phone customers.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist installers and managers with professional customers as needed.
• Process cash, checks, and credit card transactions accurately.
• Address and resolve customer complaints in a friendly manner.
• Support daily store operations and image updates as directed.

Skills

Alphanumeric matching

Customer service

Multitasking

Bilingual (Spanish encouraged)

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks and emphasizes customer satisfaction, product knowledge, and accurate transaction handling.

Bilingual candidates encouraged to apply; responsibilities include greeting customers, processing payments, assisting with returns, and maintaining store standards. This position offers opportunities for growth within a busy retail environment.