Bilingual Parts Specialist: Customer Service & Auto Support

O'Reilly Auto Parts; Laredo (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

401k with Employer Contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Stock Purchase Plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks.

Bilingual candidates are encouraged to apply. The role requires greeting customers, helping select merchandise, handling cash and card transactions, processing exchanges, maintaining shelves, assisting with planograms, and performing basic in-store services as trained.

Qualifications

• Provide outstanding customer service to in-store and installer customers.
• Assist management and technicians with tasks as needed.
• Maintain accurate cash handling and transactions.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installer service specialists in serving professional customers.
• Process cash, checks, and credit card transactions per policy.
• Handle exchanges and returns per policy.
• Address customer complaints professionally.
• Assist with stock, planograms, and daily operations.
• Perform in-store services (wipers, batteries, lights) as trained.
• Occasionally drive a delivery vehicle as needed.

Skills

Customer service

Multitasking

Bilingual

Communication

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks.

Bilingual candidates are encouraged to apply. The role requires greeting customers, helping select merchandise, handling cash and card transactions, processing exchanges, maintaining shelves, assisting with planograms, and performing basic in-store services as trained.