Bilingual Parts Specialist — Customer Care & Tech Support

O'Reilly Auto Parts; Cleveland (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions from:

Medical/Dental/Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, while supporting store management. Bilingual candidates are encouraged to apply and will help with cashier duties, inventory, and merchandising.

Responsibilities include greeting customers, assisting with parts selection, handling returns, and performing daily store tasks. The role emphasizes excellent service and adherence to company policies.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling phone and in-store customers simultaneously.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support professional customers and installers per supervision.
• Process cash, checks, and credit transactions securely and accurately.

Skills

Match alphanumeric sequences

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, while supporting store management. Bilingual candidates are encouraged to apply and will help with cashier duties, inventory, and merchandising.

Responsibilities include greeting customers, assisting with parts selection, handling returns, and performing daily store tasks. The role emphasizes excellent service and adherence to company policies.