Bilingual Parts Specialist — Customer Service & Auto Tech

3M HEALTHCARE; Early (TX); On-site; USD 44,083,200 - 57,859,200; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k

Medical insurance

Dental insurance

Vision insurance

FSA

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers in-store and by phone. Bilingual candidates are encouraged to apply.

The role emphasizes excellent customer service, product knowledge, cash handling, returns processing, and stock support, with ongoing training and opportunities for career growth within the company. You will greet customers, assist with parts selection, maintain shelves, process orders, and support management in

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly, and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist with parts selection.
• Provide service to retail, installer, and professional customers in-store and by phone.
• Process exchanges and returns per policy and handle cash/credit transactions.
• Stock shelves, planogram updates, and assist with daily store operations.

Tools

Weatherly Index System

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers in-store and by phone. Bilingual candidates are encouraged to apply.

The role emphasizes excellent customer service, product knowledge, cash handling, returns processing, and stock support, with ongoing training and opportunities for career growth within the company. You will greet customers, assist with parts selection, maintain shelves, process orders, and support management in