Bilingual Parts Specialist - Customer Service & Sales

O'Reilly Auto Parts; Cushing (OK); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management in completing tasks.

This role emphasizes multitasking, strong customer service, cash handling, and efficient in-store operations. Bilingual candidates are encouraged to apply, with potential duties including assisting with parts selection, exchanges, and service tasks.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote and follow company customer service programs.
• Assist professional customers and store management with tasks.
• Handle cash, payments, exchanges and returns per company policy.
• Answer store phone according to policy and provide quotes and recommendations.
• Perform daily store operations and stock maintenance as directed.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management in completing tasks.

This role emphasizes multitasking, strong customer service, cash handling, and efficient in-store operations. Bilingual candidates are encouraged to apply, with potential duties including assisting with parts selection, exchanges, and service tasks.