Bilingual Parts Specialist | Customer-Focused Auto Parts

O'Reilly Auto Parts; Fort Worth (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers and support store management in accomplishing tasks. The role emphasizes welcoming customers, assisting with merchandise selection, and performing in-store services.

Bilingual candidates are encouraged to apply and familiarity with automotive parts helps. The position involves cash handling, returns, and operating equipment after training, with opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist walk-in customers with merchandise selection.
• Process cash, checks, and card payments securely.
• Address and resolve customer complaints politely and promptly.
• Assist with stock, planograms, freight receival, and shelf maintenance.
• Operate store equipment after training and company requirements are met.
• Provide in-store services (e.g., wipers, battery tests) as needed.
• Occasionally drive a delivery vehicle when required by business needs.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high level service to retail and installer customers and support store management in accomplishing tasks. The role emphasizes welcoming customers, assisting with merchandise selection, and performing in-store services.

Bilingual candidates are encouraged to apply and familiarity with automotive parts helps. The position involves cash handling, returns, and operating equipment after training, with opportunities for career growth.