Bilingual Parts Specialist – Customer Service & Auto Parts

O'Reilly Auto Parts; Valley City (ND); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

401k

Tuition assistance

Paid time off

Stock purchase plan

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply.

Key duties include greeting customers, assisting with product selection, handling returns and exchanges, answering phones, and maintaining accurate cash handling procedures. Opportunities for growth and ongoing training are available.

Qualifications

• Must provide outstanding, friendly and professional customer service.
• Ability to quickly match alphanumeric sequences and navigate cataloging systems.
• Able to multitask, handling customers in-store and on the phone.
• Bilingual candidates encouraged to apply.

Responsabilités

• Greet customers promptly in-store and assist with merchandise selection.
• Support professional customers and installers as needed.
• Answer store phone calls, lookup parts, quote prices, and promote low-price guarantees.
• Process exchanges and returns per policy; handle cash and credit transactions.
• Complete required training and ensure security of cash drawer.
• Assist with stock updates, planogram maintenance, and inventory tasks.
• Perform in-store services and, when needed, drive a delivery vehicle.

Connaissances

Alphanumeric matching

Outstanding customer service

Multitasking

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply.

Key duties include greeting customers, assisting with product selection, handling returns and exchanges, answering phones, and maintaining accurate cash handling procedures. Opportunities for growth and ongoing training are available.