Bilingual Parts Specialist — Customer Service & Growth

O'Reilly Automotive Stores, Inc.; Burnsville (NC); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Competitive wages

401k with employer contributions

Starting day one medical, dental, &amp

Vision Insurance

Zusammenfassung

O'Reilly Auto Parts in Burnsville, NC seeks a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management in daily tasks.

The role emphasizes customer engagement, accuracy in parts lookups, handling cash, returns, and in-store services while following company programs and policies. Bilingual applicants encouraged to apply, with opportunities for training and career growth.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet customers and assist them in selecting merchandise.
• Support managers and installers with customer service tasks.
• Handle cash, returns, exchanges, and credit card transactions according to policy.
• Answer store phone calls, look up parts and quotes, and upsell related items.
• Perform daily store tasks such as stocking, planogram updates, and fronting.

Kenntnisse

Alphanumeric matching

Outstanding customer service

multitasking

Jobbeschreibung

O'Reilly Auto Parts in Burnsville, NC seeks a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management in daily tasks.

The role emphasizes customer engagement, accuracy in parts lookups, handling cash, returns, and in-store services while following company programs and policies. Bilingual applicants encouraged to apply, with opportunities for training and career growth.