Bilingual Parts Specialist — Customer Service & Growth

O'Reilly Auto Parts

Columbus (NC)

On-site

USD 17,000 - 25,000

Full time

6 days ago

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Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer contributions

Paid time off

Tuition assistance

Employee wellness programs

Career growth opportunities

Stock purchase plan

Job summary

O'Reilly Auto Parts in Columbus, NC is hiring a Parts Specialist to deliver high-level service to retail and installer customers. You will assist store management, greet customers, process transactions, and support daily operations.

Bilingual candidates are encouraged to apply and may help with diverse customer needs. You will learn company programs, handle returns, stock and front-store presentation, and contribute to a positive shopping experience while meeting cash handling and safety

Qualifications

Ability to quickly match alphanumeric sequences.
Provide outstanding, friendly and professional customer service.
Must be able to multitask, handling customers on the phone and in the store at the same time.
Bilingual abilities (Spanish helpful) encouraged.

Responsibilities

Greet customers and assist them in selecting merchandise.
Assist managers in serving professional customers as needed.
Handle cash, checks, and card transactions and process exchanges/returns.
Address and resolve customer complaints in a friendly manner.
Stock shelves, front displays, and perform daily store upkeep and planogram updates.
Assist with in-store services and basic vehicle-related tasks as needed.