Bilingual Parts Specialist: Customer & Installer Support

O'Reilly Auto Parts; Senatobia (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Stock purchase plan

Paid time off

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. The role fosters a welcoming environment, promotes store programs, and assists with both in-store and phone inquiries.

Bilingual candidates are encouraged to apply, and the position involves cash handling, returns, and routine operational duties. The role supports a comprehensive compensation package and opportunities for growth within

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Promote customer service programs (Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
• Assist professional customers and installers as needed.
• Handle cash and credit transactions securely and process exchanges/returns per policy.
• Resolve customer complaints in a friendly manner and support store operations.

Skills

Customer service

Multitasking

Phone & in-store service

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and to support store management in daily tasks. The role fosters a welcoming environment, promotes store programs, and assists with both in-store and phone inquiries.

Bilingual candidates are encouraged to apply, and the position involves cash handling, returns, and routine operational duties. The role supports a comprehensive compensation package and opportunities for growth within