Bilingual Parts Specialist - Customer Service & Sales

O'Reilly Auto Parts; Othello (WA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock Purchase Plan

401k with Employer Contributions Start

Medical, Dental, Vision Insurance with

Flexible Spending Account (FSA)

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will greet customers, assist with merchandise, and support store management with daily tasks.

The role emphasizes friendly service, accurate cash handling, and collaboration with other team members. Bilingual candidates are encouraged to apply, with a comprehensive compensation package available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly, and professional customer service.
• Must multitask, handling in-store and phone customers simultaneously.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Support daily store operations and image/planogram updates.

Skills

Fast alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. You will greet customers, assist with merchandise, and support store management with daily tasks.

The role emphasizes friendly service, accurate cash handling, and collaboration with other team members. Bilingual candidates are encouraged to apply, with a comprehensive compensation package available.