Bilingual Parts Specialist: Customer-Focused Auto Parts Expert

O'Reilly Auto Parts; Amite City (LA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. This role supports store management in daily tasks and encourages bilingual applicants.

The position involves greeting customers, assisting with merchandise, handling cash and card transactions, and performing store operations including stock and planogram updates. Training and growth opportunities are available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and help them select merchandise.
• Promote customer service programs and related selling.
• Assist professional customers and installers as needed.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Maintain shelves, planograms, and stock levels; assist with daily operations.

Skills

Customer service

Multitasking

Bilingual

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. This role supports store management in daily tasks and encourages bilingual applicants.

The position involves greeting customers, assisting with merchandise, handling cash and card transactions, and performing store operations including stock and planogram updates. Training and growth opportunities are available.