Bilingual Parts Specialist: Customer Care & Auto Tech

O'Reilly Auto Parts; Payette (ID); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance (day

Flexible Spending Account (FSA)

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, support store management, and contribute to daily operations. Bilingual candidates are encouraged to apply and cross-sell related items while maintaining cash controls and processing transactions.

Responsibilities include greeting customers, assisting with merchandise selection, handling phone inquiries, and supporting professional customers with quotes and service.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Ability to multitask handling in-store and phone interactions.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote company service programs and related selling.
• Assist professional customers and installers as needed.
• Answer store phone calls per policy, provide quotes and upsell items.
• Process cash, checks, and credit card transactions accurately.

Skills

Customer service

Multitasking

Bilingual

Spanish language (desired)

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, support store management, and contribute to daily operations. Bilingual candidates are encouraged to apply and cross-sell related items while maintaining cash controls and processing transactions.

Responsibilities include greeting customers, assisting with merchandise selection, handling phone inquiries, and supporting professional customers with quotes and service.