Bilingual Parts & Service Specialist

O'Reilly Auto Parts; Cisco (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k + employer contributions

Medical/Dental/Vision

Tuition assistance

Stock purchase plan

Paid time off

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers in-store. The role supports store management and operations, with bilingual candidates encouraged to apply for broader customer coverage.

You will assist with merchandise selection, process transactions, and help resolve issues while promoting company programs and ensuring a positive shopping experience.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.
• Fluency in multiple languages (Spanish is highly desired).
• Familiar with automotive parts is a plus.

Responsibilities

• Greet retail customers and assist in merchandise selection.
• Support professional customers as needed and directed.
• Process cash, checks, and credit card transactions accurately.
• Handle exchanges/returns per policy and resolve complaints.
• Perform daily store operations and upkeep tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Spanish language

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers in-store. The role supports store management and operations, with bilingual candidates encouraged to apply for broader customer coverage.

You will assist with merchandise selection, process transactions, and help resolve issues while promoting company programs and ensuring a positive shopping experience.