Bilingual Parts Pro - Customer-Focused Auto Parts

O'Reilly Auto Parts; Clearwater (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Health insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Clearwater, FL is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks. Bilingual candidates are encouraged to apply and may assist vehicle owners with parts, installation, and related services.

The role involves greeting customers, handling cash, answering calls, and maintaining store presentation.

Qualifications

• Provide outstanding, friendly and professional customer service.
• Able to multitask with in-store and phone customers.
• Familiar with automotive parts is a plus.
• Bilingual or multilingual abilities are encouraged.

Responsibilities

• Greet customers and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Answer store phone calls, quote prices, and promote low-price guarantees.
• Process exchanges and returns per policy.
• Maintain cash drawer and process payments (cash, checks, credit).
• Assist with stock updates, planograms, and inventory tasks.
• Perform in-store services and occasional deliveries when needed.
• Address customer complaints professionally.

Skills

Customer service

Multitasking

Bilingual Spanish

Cash handling

Tools

Point-of-sale (POS)

Job description

O'Reilly Auto Parts in Clearwater, FL is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management with daily tasks. Bilingual candidates are encouraged to apply and may assist vehicle owners with parts, installation, and related services.

The role involves greeting customers, handling cash, answering calls, and maintaining store presentation.