Bilingual Parts & Customer Service Specialist

O'Reilly Auto Parts; Parrish (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

O’Reilly Auto Parts in Parrish, FL is seeking a Parts Specialist to serve retail and installer customers with a high level of service and support store management.

You will greet customers, assist with merchandise selection, handle cash and returns, and answer phone inquiries. Bilingual candidates are encouraged to apply to better serve a diverse customer base.

Join a team focused on growth, using company programs to enhance customer experiences and ensure accuracy in transactions and services.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail and installer customers warmly and assist in merchandise selection.
• Answer store phone calls, lookup parts, quote prices, and suggest related items.
• Maintain cash drawer, process transactions, and handle exchanges/returns per policy.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O’Reilly Auto Parts in Parrish, FL is seeking a Parts Specialist to serve retail and installer customers with a high level of service and support store management.

You will greet customers, assist with merchandise selection, handle cash and returns, and answer phone inquiries. Bilingual candidates are encouraged to apply to better serve a diverse customer base.

Join a team focused on growth, using company programs to enhance customer experiences and ensure accuracy in transactions and services.