Bilingual Auto Parts & Service Pro

O'Reilly Auto Parts; Edgewood (NM); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k

Medical, Dental, Vision Insurance

Paid Time Off

Tuition assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management in daily tasks.

Responsibilities include greeting customers, assisting with product selection, processing transactions, handling returns, and helping with inventory and planogram updates. Bilingual candidates are encouraged to apply, and opportunities for growth are highlighted in the compensation package.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store at the same time.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Promote customer service programs and related selling techniques.
• Assist professional customers and service installers as directed.
• Answer store phone calls, lookup parts, quote prices, and upsell items.
• Handle cash, checks, and credit card transactions accurately.
• Process exchanges and returns per policy; resolve complaints.
• Support daily operations: stock, planograms, and inventory tasks.
• Occasionally drive to deliver parts as needed.

Skills

Alphanumeric sequence matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management in daily tasks.

Responsibilities include greeting customers, assisting with product selection, processing transactions, handling returns, and helping with inventory and planogram updates. Bilingual candidates are encouraged to apply, and opportunities for growth are highlighted in the compensation package.