Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Lakeland (FL); Presencial; USD 18.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Employee wellness programs

Tuition assistance

Career growth opportunities

Resumo da vaga

O'Reilly Auto Parts in Lakeland, FL is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with merchandise selections, and support store management in daily tasks.

Responsibilities include handling cash transactions, returns, and inquiries, promoting price guarantees, and aiding professional customers. Fluency in Spanish is highly desired and ASE certification is preferred.

Qualificações

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Able to multitask with customers in-store and on the phone.

Responsabilidades

• Greet customers promptly and assist with merchandise selection.
• Promote and follow customer service programs (Hi-5, Low Price Guarantee, etc.).
• Assist professional customers as needed and directed.
• Handle cash, checks, credit payments and maintain a secure drawer.
• Process exchanges/returns according to company policy.
• Address and resolve customer complaints professionally.
• Support stock and planogram updates, stocking shelves, and cleaning.
• Perform daily store operations including returns to DC and stock counts.
• Operate test equipment after training; perform allowed in-store services.
• Occasionally drive a delivery vehicle when needed.

Conhecimentos

Customer service

Multitasking

Bilingual preferred

Formação

ASE certification

Descrição da vaga

O'Reilly Auto Parts in Lakeland, FL is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with merchandise selections, and support store management in daily tasks.

Responsibilities include handling cash transactions, returns, and inquiries, promoting price guarantees, and aiding professional customers. Fluency in Spanish is highly desired and ASE certification is preferred.