Bilingual Parts & Customer Service Specialist

O'Reilly Auto Parts; Groveland (FL); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Tuition assistance

Career growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with daily tasks. The role emphasizes friendly, efficient assistance in person and over the phone, with a focus on product knowledge and accurate transactions.

Bilingual candidates are encouraged to apply. The position offers competitive wages, benefits, and opportunities for growth within a company known for its promoting-from-within culture.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support managers and installer service specialists for professional customers.
• Process cash, checks, and credit card transactions.
• Handle exchanges and returns per company policy.
• Resolve customer complaints in a friendly manner.
• Assist with stocking, planograms, and daily store tasks.
• Perform in-store services and occasional deliveries as needed.

Skills

Customer service

Multitasking

Attention to detail

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with daily tasks. The role emphasizes friendly, efficient assistance in person and over the phone, with a focus on product knowledge and accurate transactions.

Bilingual candidates are encouraged to apply. The position offers competitive wages, benefits, and opportunities for growth within a company known for its promoting-from-within culture.