Bilingual Paint Retail Specialist (Spanish/English)

Sherwin-Williams Co.; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Job summary

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend product solutions while maintaining high standards of service and store presentation.

The role includes resolving customer concerns, supporting sales targets, handling transactions, and potentially assisting with deliveries. Bilingual English/Spanish preferred; must be able to work evenings/weekends as required.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Provide excellent customer service and meet sales goals.
• Ability to process sales transactions accurately and follow store policies.

Responsibilities

• Assist customers in person and over the phone to determine needs and present solutions.
• Build trust with wholesale and retail customers.
• Process sales transactions and maintain accurate files and displays.
• Tint and mix products as needed to customer specifications when applicable.
• Restock shelves, merchandise displays, and load/unload delivery trucks as needed.

Skills

Bilingual English/Spanish

Customer service

Sales skills

Communication

Education

High School diploma

Job description

Sherwin-Williams Co. is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend product solutions while maintaining high standards of service and store presentation.

The role includes resolving customer concerns, supporting sales targets, handling transactions, and potentially assisting with deliveries. Bilingual English/Spanish preferred; must be able to work evenings/weekends as required.