Bilingual Paint & Customer Service Specialist

Sherwin-Williams Co.; Williamsburg (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #703303 in Williamsburg, VA. You will assist customers, handle sales, and help ensure high satisfaction while supporting store goals.

The role requires English and Spanish communication, lifting up to 50 lbs, and willingness to work various shifts including evenings and weekends. A driver’s license and legal work status in the United States are required.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately per store policies.
• Meet monthly, quarterly, and yearly sales goals.
• Maintain accurate work orders and stock records.
• Stock shelves and set up displays; assist in deliveries as needed.
• Remain knowledgeable on products and options and discuss them with customers.

Skills

Customer service

Spanish proficiency

English proficiency

Education

High School diploma or GED

Tools

Cash handling

Retail POS systems

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #703303 in Williamsburg, VA. You will assist customers, handle sales, and help ensure high satisfaction while supporting store goals.

The role requires English and Spanish communication, lifting up to 50 lbs, and willingness to work various shifts including evenings and weekends. A driver’s license and legal work status in the United States are required.