Bilingual Paint Store Customer Service & Sales

The Sherwin-Williams Company; Sulphur (LA); On-site; USD 17,000 - 22,000; Part time

Job summary

The Sherwin-Williams Company in Sulphur, LA 70663 is seeking a part-time Customer Service Specialist to assist customers, answer questions, and recommend products. You will handle sales transactions, stock displays, and support deliveries while maintaining store standards.

The role requires English reading/writing, Spanish ability, and a focus on delivering excellent service to meet sales goals. Training is provided for product knowledge and POS systems.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

English language proficiency

Education

High School diploma or GED

Tools

POS system

Inventory management

Job description

The Sherwin-Williams Company in Sulphur, LA 70663 is seeking a part-time Customer Service Specialist to assist customers, answer questions, and recommend products. You will handle sales transactions, stock displays, and support deliveries while maintaining store standards.

The role requires English reading/writing, Spanish ability, and a focus on delivering excellent service to meet sales goals. Training is provided for product knowledge and POS systems.