Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Plantation Acres (LA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company at Store #707297 in Thibodaux, LA is seeking a Customer Service Specialist. The role focuses on helping wholesale and retail customers, recommending Sherwin-Williams products, and resolving issues to maximize client satisfaction.

As a full-time on-site position, you will handle sales transactions, stock displays, tint/mix paints, and support deliveries. Fluency in English and Spanish, a valid driver's license, and the ability to lift up to 70 lbs are required.

Qualifications

• Must be 18+ years old
• Able to read/write English and Spanish
• Valid, unrestricted driver's license
• Able to lift up to 70 lbs and carry up to 70 lbs
• Willing to work evenings and weekends
• Internal Sherwin-Williams ratings required if applicable
• Complete HR Cloud eLearning courses if applicable

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales skills

English

Spanish

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company at Store #707297 in Thibodaux, LA is seeking a Customer Service Specialist. The role focuses on helping wholesale and retail customers, recommending Sherwin-Williams products, and resolving issues to maximize client satisfaction.

As a full-time on-site position, you will handle sales transactions, stock displays, tint/mix paints, and support deliveries. Fluency in English and Spanish, a valid driver's license, and the ability to lift up to 70 lbs are required.