Bilingual Paint Store Customer Service Specialist Part-Time

Sherwin-Williams; New Iberia (LA); On-site; USD 20,000 - 28,000; Part time

Job summary

Sherwin-Williams is hiring a Part-time Customer Service Specialist at Store #707561 in New Iberia, LA. The role focuses on helping wholesale and retail customers, recommending product solutions, and ensuring high customer satisfaction.

Responsibilities include processing sales, stocking displays, tinting and mixing products, and assisting with deliveries as needed. Must be able to lift up to 50 lbs and work evenings/weekends as required.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must read, write, and communicate in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Cash handling

Stock management

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Tinting & mixing equipment

Job description

Sherwin-Williams is hiring a Part-time Customer Service Specialist at Store #707561 in New Iberia, LA. The role focuses on helping wholesale and retail customers, recommending product solutions, and ensuring high customer satisfaction.

Responsibilities include processing sales, stocking displays, tinting and mixing products, and assisting with deliveries as needed. Must be able to lift up to 50 lbs and work evenings/weekends as required.