Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Baton Rouge (LA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Sherwin-Williams Company in Baton Rouge, LA, is hiring for a Full-time Customer Service Specialist at Store #701824. You will assist customers in person and by phone, recommend products, and handle sales transactions while maintaining store presentation.

Qualifications include 18+, legal work status, English and Spanish ability, valid driver's license, and ability to lift up to 50 lbs regularly and 70 lbs occasionally. HS diploma and 1 year in customer service or retail are preferred.

Qualifications

• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

English proficiency

Spanish proficiency

Education

High School Diploma or GED

Job description

The Sherwin-Williams Company in Baton Rouge, LA, is hiring for a Full-time Customer Service Specialist at Store #701824. You will assist customers in person and by phone, recommend products, and handle sales transactions while maintaining store presentation.

Qualifications include 18+, legal work status, English and Spanish ability, valid driver's license, and ability to lift up to 50 lbs regularly and 70 lbs occasionally. HS diploma and 1 year in customer service or retail are preferred.