Bilingual Paint Sales and Service Specialist

The Sherwin-Williams Company; Hutchinson (KS); On-site; USD 17,000 - 25,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist both wholesale and retail customers by identifying needs and recommending paint and related products. You will help resolve questions, support sales goals, and maintain product knowledge to ensure a positive shopping experience.

Responsibilities include processing transactions, stocking shelves, and ensuring accurate order handling while staying compliant with company policies.

Qualifications

• Provide excellent customer service and assist customers in-store and over the phone.
• Identify customer needs and recommend Sherwin-Williams products and services.
• Be knowledgeable about products and stay updated on features and options.
• Cross-sell products to meet store sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.

Skills

Customer service

Sales

Bilingual English/Spanish

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist both wholesale and retail customers by identifying needs and recommending paint and related products. You will help resolve questions, support sales goals, and maintain product knowledge to ensure a positive shopping experience.

Responsibilities include processing transactions, stocking shelves, and ensuring accurate order handling while staying compliant with company policies.