Bilingual Paint Retail Specialist — Multi-Location

The Sherwin-Williams Company; Glendale (AZ); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company is seeking Customer Service Specialists to assist wholesale and retail customers at our Phoenix and surrounding stores. You will determine needs, recommend products, and resolve concerns to ensure client satisfaction while maintaining store standards.

Responsibilities include handling sales transactions, stocking shelves, tinting and mixing products, and delivering great service in a fast-paced environment. Bilingual English/Spanish preferred.

Qualifikationen

• Minimum requirements: 18+ years of age; legal work status in the U.S.; ability to read, write, and communicate in English; ability to read, write, and communicate in Spanish; valid, unrestricted driver's license; ability to lift up to 50 lbs and up to 70 lbs; willing to work evenings and weekends.
• Preferred qualifications: High School diploma or GED; 1 year of delivery/retail/customer service experience; experience selling paint/paint-related products; experience operating tinting and mixing equipment.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Retail sales

English language

Spanish language

Delivery experience

Tinting knowledge

Ausbildung

High School diploma or GED

Tools

Tinting equipment

Jobbeschreibung

The Sherwin-Williams Company is seeking Customer Service Specialists to assist wholesale and retail customers at our Phoenix and surrounding stores. You will determine needs, recommend products, and resolve concerns to ensure client satisfaction while maintaining store standards.

Responsibilities include handling sales transactions, stocking shelves, tinting and mixing products, and delivering great service in a fast-paced environment. Bilingual English/Spanish preferred.