Bilingual Paint & Customer Service Specialist (Part-Time)

The Sherwin-Williams Company; Peoria (AZ); On-site; USD 19,000 - 25,000; Part time

Job summary

The Sherwin-Williams Company is seeking a part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products.

This role emphasizes resolving customer concerns, maintaining product knowledge, and helping achieve store sales goals while delivering outstanding service.

Based at Store #1616 in Peoria, AZ, the position requires bilingual English/Spanish communication, physical capability for stocking and lifting, and flexible hours.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Willing to work evenings and weekends.

Responsibilities

• Deliver high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Communication

Bilingual English/Spanish

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products.

This role emphasizes resolving customer concerns, maintaining product knowledge, and helping achieve store sales goals while delivering outstanding service.

Based at Store #1616 in Peoria, AZ, the position requires bilingual English/Spanish communication, physical capability for stocking and lifting, and flexible hours.