Bilingual Paint Sales & Customer Service Specialist

Sherwin-Williams Co.; Tucson (AZ); On-site; USD 21,000 - 28,000; Part time

Job summary

Sherwin-Williams Co. in Tucson, AZ, is seeking a part-time Customer Service Specialist to assist customers in person and by phone, promote products, and process sales with accuracy.

The role requires bilingual English/Spanish abilities and a readiness to handle deliveries and stock management. Responsibilities include meeting sales goals, maintaining inventory, and ensuring high customer satisfaction while upholding store standards.

Qualifications

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion
• Must be willing to work evenings and weekends

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Job description

Sherwin-Williams Co. in Tucson, AZ, is seeking a part-time Customer Service Specialist to assist customers in person and by phone, promote products, and process sales with accuracy.

The role requires bilingual English/Spanish abilities and a readiness to handle deliveries and stock management. Responsibilities include meeting sales goals, maintaining inventory, and ensuring high customer satisfaction while upholding store standards.