Bilingual Paint Order Specialist

PGW Auto Glass; Yankton (SD); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

PGW Auto Glass in Yankton, SD is seeking a customer service-oriented associate to support paint orders, quoting, and order processing. You will handle inquiries by phone and email, assist with formula lookups and paint mixing, and ensure consistent communication with customers.

The role emphasizes strong written and verbal communication, teamwork, attention to detail, and the ability to work under frequent interruptions while maintaining accuracy in inventory and invoicing tasks, with bilingual

Qualifications

• High school diploma or equivalent.
• Call Center Customer service experience preferred.
• Bi-Lingual English/Spanish preferred.
• 2+ years of college coursework.

Responsibilities

• Assist with customer paint orders and mix according to formula.
• Handle phone and email inquiries for price quotes.
• Provide quality customer service through call center functions.
• Maintain clear and constant communication with customers.
• Knowledge of inventory processes including data entry, invoicing, and credits.

Skills

Customer service

Verbal communication

Teamwork

Education

High school diploma or equivalent

2+ years of college

Tools

CRM software

MS Office

Job description

PGW Auto Glass in Yankton, SD is seeking a customer service-oriented associate to support paint orders, quoting, and order processing. You will handle inquiries by phone and email, assist with formula lookups and paint mixing, and ensure consistent communication with customers.

The role emphasizes strong written and verbal communication, teamwork, attention to detail, and the ability to work under frequent interruptions while maintaining accuracy in inventory and invoicing tasks, with bilingual