Automotive Paint Support Specialist & Customer Care Pro

PGW Auto Glass; Minot (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision coverage

Life insurance

Paid time off and holidays

401(k) with company match

Parental leave and education support

Job summary

PGW Auto Glass is seeking a detail-oriented Customer Service Associate to support paint-related inquiries at our Minot location. You will assist walk-in customers, answer calls and emails, and help with price quotes while ensuring accurate documentation and smooth service flow.

The ideal candidate has background in automotive paint and PPE, with strong communication skills and willingness to work in a busy retail/distribution environment. Bilingual English/Spanish is a plus.

Qualifications

• High School diploma or equivalent.
• Extensive knowledge of Automotive Paint, PPE and equipment.
• Experience with paint formulas and color matching is a plus.

Responsibilities

• Assist customers with paint orders and lookup formulas.
• Mix paint based on formulas and assist over-the-counter customers.
• Handle phone and email inquiries about quotes.
• Maintain inventory and assist with data entry and invoicing.
• Generate sales from online leads and support eBay/eCommerce activities.
• Support other duties as assigned.

Skills

Customer service

Communication

Data entry

Bilingual English/Spanish

Education

High School diploma

2+ years college

Tools

Inventory software

eBay knowledge

Job description

PGW Auto Glass is seeking a detail-oriented Customer Service Associate to support paint-related inquiries at our Minot location. You will assist walk-in customers, answer calls and emails, and help with price quotes while ensuring accurate documentation and smooth service flow.

The ideal candidate has background in automotive paint and PPE, with strong communication skills and willingness to work in a busy retail/distribution environment. Bilingual English/Spanish is a plus.