Automotive Paint Customer Service & Sales Specialist

PGW Auto Glass LLC; Minot (ND); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Life insurance

Disability benefits

Paid time off

401(k) match

Parental leave

Education support

Job summary

PGW Auto Glass LLC in Minot, ND is hiring a customer service associate to handle walk-in and phone inquiries, process orders, and ensure accurate documentation for automotive paint and related products. You will work with distribution centers and customers, provide price quotes, support eCommerce leads, and maintain strong communication while upholding PPE and safety standards.

Must have knowledge of automotive paint and equipment, bilingual English/Spanish preferred, and a background in call

Qualifications

• Education & Experience: High School or equivalent.
• Extensive knowledge with Automotive Paint, PBE and Equipment.
• Preferred: Call Center Customer service experience.
• Bi-Lingual, English & Spanish.
• 2+ years of college.

Responsibilities

• Communicate with distribution centers and customers to ensure accuracy in documentation, information, and services.
• Handle customers via phone, walk-in, and over-the-counter sales, and assist with paint customers at their location or in-store.
• Look up formulas, mix paint based on formula, and assist with customer paint orders.
• Handle phone and emails from customers pertaining to price quotes.
• Call center functions to provide quality customer service.
• Ensure the company maintains constant communication with customers.
• Knowledgeable on product inventory, data entry, cancellations, credits, invoicing, and customer service inquiries.
• Generate sales/buys from online leads, understand eBay and eCommerce sites.
• May assume other duties as assigned.

Skills

Customer service

Communication

Bilingual

Education

High School diploma

Two years of college

Tools

Paint equipment

Automotive paint

Job description

PGW Auto Glass LLC in Minot, ND is hiring a customer service associate to handle walk-in and phone inquiries, process orders, and ensure accurate documentation for automotive paint and related products. You will work with distribution centers and customers, provide price quotes, support eCommerce leads, and maintain strong communication while upholding PPE and safety standards.

Must have knowledge of automotive paint and equipment, bilingual English/Spanish preferred, and a background in call