Bilingual Part-Time Customer Service Specialist (On-Site)

PGW New Branding; Yankton (SD); On-site; USD 17,000 - 25,000; Part time

Job summary

PGW New Branding in Yankton, SD is seeking a part-time Customer Service Representative (25 hours) to assist with paint orders, quotes, and inquiries. The role involves on-site support, data entry, and maintaining strong customer communication.

The ideal candidate will be bilingual (English/Spanish), with a high school diploma and some college experience. Call center experience is a plus for handling calls and emails effectively.

Qualifications

• High school degree or equivalent.
• Bi-Lingual (English & Spanish) preferred.
• 2+ years of college.
• Call center experience preferred.

Responsibilities

• Assist with customer paint orders, look up formulas, and mix the paint based on the formula.
• Handle phone and emails from customers pertaining to price quotes
• Call center functions to provide quality customer service
• Ensure the company establishes and maintains constant communication with customers.
• Knowledgeable on all aspects of product inventory, which may include, data entry, cancellations, credits, invoicing, and/or customer service inquiries.
• Generate sales/buys from online leads
• May require an understanding of eBay and eCommerce sites
• Assume other duties as assigned.

Education

High school degree or equivalent

2+ years of college

Job description

PGW New Branding in Yankton, SD is seeking a part-time Customer Service Representative (25 hours) to assist with paint orders, quotes, and inquiries. The role involves on-site support, data entry, and maintaining strong customer communication.

The ideal candidate will be bilingual (English/Spanish), with a high school diploma and some college experience. Call center experience is a plus for handling calls and emails effectively.