Bilingual Customer Service Specialist - Paint Expert

Sherwin Williams; Mitchell (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams in Mitchell, SD seeks a Bilingual Customer Service Specialist for our Retail Customer Service & Support team. You will engage customers in-store and by phone, provide expert product guidance on paints and coatings, and process sales and returns.

You will resolve service issues and partner with sales associates to support store operations, merchandising, tinting, and inventory checks while building strong customer relationships and growing product knowledge in a culture that

Qualifications

• Bilingual in English and Spanish to assist customers in-store and by phone.
• Experience in retail customer service is preferred.

Responsibilities

• Engage customers in-store and by phone.
• Provide expert product guidance on paints and coatings.
• Process sales and returns.
• Resolve service issues.

Skills

Bilingual English/Spanish

Customer service

In-store service

Phone support

Job description

Sherwin-Williams in Mitchell, SD seeks a Bilingual Customer Service Specialist for our Retail Customer Service & Support team. You will engage customers in-store and by phone, provide expert product guidance on paints and coatings, and process sales and returns.

You will resolve service issues and partner with sales associates to support store operations, merchandising, tinting, and inventory checks while building strong customer relationships and growing product knowledge in a culture that