Part-Time Bilingual Customer Service & E‑Commerce Specialist

PGW Auto Glass LLC; Yankton (SD); On-site; USD 21,000 - 25,000; Part time

Job summary

PGW Auto Glass LLC is seeking a part-time Customer Service Representative in Yankton, SD to assist with customer paint orders, handle price quotes, and manage inquiries. The role emphasizes strong communication and teamwork in a busy call center environment.

The ideal candidate has a high school diploma, bilingual English/Spanish preferred, and some college experience. On-site work with daily interaction from customers and suppliers, and a focus on accuracy and service quality.

Qualifications

• High school diploma or equivalent.
• Bilingual English/Spanish preferred.
• 2+ years of college.

Responsibilities

• Assist with customer paint orders, look up formulas, and mix the paint based on the formula.
• Handle phone and emails from customers pertaining to price quotes.
• Call center functions to provide quality customer service.
• Maintain constant communication with customers.
• Knowledgeable on product inventory including data entry, cancellations, credits, invoicing, and inquiries.
• Generate sales/buys from online leads; understand eBay and eCommerce sites.
• Assume other duties as assigned.

Skills

communication skills

customer relations

teamwork

attention to detail

ability to handle interruptions

Education

High school diploma or equivalent

2+ years of college

Tools

Call center software

Job description

PGW Auto Glass LLC is seeking a part-time Customer Service Representative in Yankton, SD to assist with customer paint orders, handle price quotes, and manage inquiries. The role emphasizes strong communication and teamwork in a busy call center environment.

The ideal candidate has a high school diploma, bilingual English/Spanish preferred, and some college experience. On-site work with daily interaction from customers and suppliers, and a focus on accuracy and service quality.