Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Williamsport (Lycoming County); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #1252 in Williamsport, PA. You will assist customers, answer questions about products, and recommend solutions to meet their needs, while maintaining high product quality and visual standards.

You will work to achieve sales goals, handle transactions, stock shelves, tint/mix products, and provide excellent service to both wholesale and retail customers. Flexibility to work evenings and weekends is required.

Competenze

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work evenings and weekends.

Mansioni

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Conoscenze

Bilingual English/Spanish

Formazione

High School diploma or GED

Descrizione del lavoro

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #1252 in Williamsport, PA. You will assist customers, answer questions about products, and recommend solutions to meet their needs, while maintaining high product quality and visual standards.

You will work to achieve sales goals, handle transactions, stock shelves, tint/mix products, and provide excellent service to both wholesale and retail customers. Flexibility to work evenings and weekends is required.