Bilingual Paint & Customer Service Specialist

Sherwin-Williams; Lower Providence Township (PA); On-site; USD 17,000 - 26,000; Full time

Job summary

Sherwin-Williams in Audubon, PA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will handle sales transactions and strive for high customer satisfaction while supporting store sales goals.

Responsibilities include in-person and phone assistance, maintaining product knowledge, stocking and displays, tinting and mixing, deliveries as needed, and compliance with safety and inventory procedures.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, and communicate in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals monthly, quarterly, and yearly.

Skills

Customer service

Sales

Bilingual English/Spanish

Retail

Education

High School diploma or GED

Tools

Tinting equipment

Delivery equipment

Job description

Sherwin-Williams in Audubon, PA is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend solutions. You will handle sales transactions and strive for high customer satisfaction while supporting store sales goals.

Responsibilities include in-person and phone assistance, maintaining product knowledge, stocking and displays, tinting and mixing, deliveries as needed, and compliance with safety and inventory procedures.