Bilingual Paint & Customer Service Specialist – Miami Beach

The Sherwin-Williams Company; Miami Beach (FL); On-site; USD 32,000 - 38,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Branch Customer Service Specialist in Miami Beach to assist customers in person and over the phone, determine needs, and present product solutions. You will drive sales while delivering outstanding service and maintaining store standards.

Responsibilities include processing transactions, stocking, tinting, and assisting with deliveries, with a focus on safe, accurate service and achieving monthly and quarterly sales goals in a fast-paced environment.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• English and Spanish fluency required for daily interactions.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products.
• Build productive trust relationships with customers and wholesale clients.
• Process sales transactions accurately and according to policies.
• Stock shelves and set up displays; tint and mix products as needed.
• Assist in deliveries and load/unload, as required.
• Maintain inventory accuracy and follow procedures to improve sales.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Delivery coordination

Education

High School diploma

Tools

Tinting equipment

Cash register

Job description

The Sherwin-Williams Company is seeking a Branch Customer Service Specialist in Miami Beach to assist customers in person and over the phone, determine needs, and present product solutions. You will drive sales while delivering outstanding service and maintaining store standards.

Responsibilities include processing transactions, stocking, tinting, and assisting with deliveries, with a focus on safe, accurate service and achieving monthly and quarterly sales goals in a fast-paced environment.