Bilingual Paint & Customer Service Specialist

Socket.dev; Angleton (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Sherwin-Williams in Angleton, TX is hiring a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend paint products. You will process transactions, stock displays, and help achieve monthly and yearly sales goals.

The role requires strong English skills, a willingness to work evenings/weekends, and ability to lift up to 50 lbs. Prior paint knowledge is a plus; training provided.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

English fluency

Spanish fluency

Education

High School diploma or GED

Job description

Sherwin-Williams in Angleton, TX is hiring a Customer Service Specialist to assist retail and wholesale customers, determine needs, and recommend paint products. You will process transactions, stock displays, and help achieve monthly and yearly sales goals.

The role requires strong English skills, a willingness to work evenings/weekends, and ability to lift up to 50 lbs. Prior paint knowledge is a plus; training provided.