Bilingual Paint Sales & Customer Experience Specialist

The Sherwin-Williams Company; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Grapevine, TX is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions while maintaining high service and sales goals.

You will handle transactions, stock displays, tint and mix products, and support deliveries, with bilingual English/Spanish communication and flexible hours; a criminal history review may be required.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the country of employment without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.
• Must read, write, comprehend, and communicate in Spanish.
• Valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products/services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and according to policies.

Skills

Customer service

Spanish language

Cash handling

Delivery coordination

Education

High School diploma

Tools

Tinting equipment

Job description

The Sherwin-Williams Company in Grapevine, TX is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions while maintaining high service and sales goals.

You will handle transactions, stock displays, tint and mix products, and support deliveries, with bilingual English/Spanish communication and flexible hours; a criminal history review may be required.