Bilingual Customer Support Specialist (English/Spanish)

Sherwin-Williams; New Braunfels (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams in New Braunfels, TX seeks a Customer Service Specialist to assist wholesale and retail customers, identify needs, and recommend paints and related products. You will handle sales transactions, stock displays, and ensure high service levels while supporting store goals.

The role requires bilingual English/Spanish communication, ability to lift up to 70 lbs, and flexibility to work evenings and weekends.

Qualifications

• Must be able to read, write, comprehend, and communicate in English and Spanish.
• Must be 18 years or older and legally eligible to work in the United States.
• Must be able to lift 50 lbs frequently and up to 70 lbs occasionally.
• Must be able to work evenings and weekends as needed.
• Internal Sherwin-Williams employees must meet performance and HR requirements.

Responsibilities

• Provide high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and per policy.
• Maintain inventory and stock levels; set up displays and load/unload deliveries.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Education

High School Diploma or GED

Tools

Tinting and mixing equipment

Job description

Sherwin-Williams in New Braunfels, TX seeks a Customer Service Specialist to assist wholesale and retail customers, identify needs, and recommend paints and related products. You will handle sales transactions, stock displays, and ensure high service levels while supporting store goals.

The role requires bilingual English/Spanish communication, ability to lift up to 70 lbs, and flexibility to work evenings and weekends.