Bilingual Paint & Customer Service Pro

Sherwin-Williams; Plymouth (IN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Benefits package

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #701895 in Plymouth, IN. You will engage with wholesale and retail customers, identify needs, and propose the right products while ensuring accuracy in transactions to support store goals.

The role emphasizes strong customer service, product knowledge, and teamwork. Candidates should be able to lift up to 50 lbs and be available for evenings/weekends in a fast-paced retail environment.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States without sponsorship.
• Ability to read, write, comprehend, and communicate in English and Spanish.
• Valid unrestricted driver’s license.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistent with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays; assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.

Skills

Customer service

Communication

Bilingual EN/ES

Cash handling

Sales

Education

High school diploma or GED

Tools

Tinting equipment

Mixing equipment

POS/CMS

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #701895 in Plymouth, IN. You will engage with wholesale and retail customers, identify needs, and propose the right products while ensuring accuracy in transactions to support store goals.

The role emphasizes strong customer service, product knowledge, and teamwork. Candidates should be able to lift up to 50 lbs and be available for evenings/weekends in a fast-paced retail environment.