Bilingual Paint & Customer Service Associate

The Sherwin-Williams Company; Granger (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns promptly and help ensure maximum customer satisfaction while maintaining store standards and supporting sales goals.

This full-time role at Store #1241 in Elkhart, IN includes 20% time assisting the Granger Store 1091. English and Spanish proficiency, cash handling, and safety compliance are required.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• Able to read, write, comprehend, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work varied hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and related documentation.
• Stock shelves and set up displays; assist with deliveries as needed.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Inventory/stocking

Education

High school diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to work with wholesale and retail customers, determine needs, and recommend the right solutions. You will resolve concerns promptly and help ensure maximum customer satisfaction while maintaining store standards and supporting sales goals.

This full-time role at Store #1241 in Elkhart, IN includes 20% time assisting the Granger Store 1091. English and Spanish proficiency, cash handling, and safety compliance are required.