Bilingual Paint Customer Service Pro

Sherwin-Williams Co.; Kansas City (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

Sherwin-Williams Co. in Kansas City is seeking a Customer Service Specialist to help wholesale and retail customers, determine needs, answer questions about products, and recommend solutions.

You will resolve concerns and maintain high product quality and store visuals while contributing to sales goals. Responsibilities include assisting in person and over the phone, processing transactions, stocking shelves, tinting and mixing as needed, and supporting deliveries.

Qualifications

• Must be at least eighteen (18) years old.
• Legally authorized to work in the United States without sponsorship now or in the future.
• Must read, write, and communicate in English and Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Deliver excellent sales service and customer satisfaction.
• Assist customers in person and by phone, identifying needs and presenting products.
• Process sales transactions accurately and in line with policies.
• Stock shelves and set up displays; pull products from floor or warehouse.
• Tint and mix products to customer specifications and assist with deliveries.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams Co. in Kansas City is seeking a Customer Service Specialist to help wholesale and retail customers, determine needs, answer questions about products, and recommend solutions.

You will resolve concerns and maintain high product quality and store visuals while contributing to sales goals. Responsibilities include assisting in person and over the phone, processing transactions, stocking shelves, tinting and mixing as needed, and supporting deliveries.