Bilingual Customer Service & Paint Sales Associate

Sherwin-Williams Co.; Bonner Springs (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

Sherwin-Williams is looking for a Customer Service Specialist in Kansas to assist wholesale and retail customers, determine needs, and recommend products. You will resolve customer concerns promptly while maintaining product quality and store standards.

The role emphasizes building trust with customers and meeting sales goals. Responsibilities include assisting customers, processing transactions, stocking displays, tinting products, and supporting deliveries.

Qualifications

• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able to lift up to 50 lbs frequently and 70 lbs occasionally
• Must be willing to work evenings and weekends

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

English literacy

Spanish literacy

Education

High School diploma or GED

Job description

Sherwin-Williams is looking for a Customer Service Specialist in Kansas to assist wholesale and retail customers, determine needs, and recommend products. You will resolve customer concerns promptly while maintaining product quality and store standards.

The role emphasizes building trust with customers and meeting sales goals. Responsibilities include assisting customers, processing transactions, stocking displays, tinting products, and supporting deliveries.