Bilingual P&C Insurance Support Specialist — Growth

Ngocphunginsurance; Santa Ana (CA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Performance-based bonuses

Professional development opportunities

Job summary

An insurance agency in Santa Ana is seeking an Inside Customer Support Specialist with an active Property & Casualty license and one year of experience in the insurance industry. This full-time role requires strong bilingual skills in Vietnamese and English to provide excellent service to a diverse clientele. The ideal candidate will assist insurance agents, manage policy documentation, and support customer inquiries. The position offers a competitive salary between $45,000 and $58,000 per year along with comprehensive benefits.

Qualifications

• Active Property & Casualty (P&C) license required.
• Minimum 1 year insurance industry experience, preferably in customer service.
• Willingness to obtain a Life insurance license in the future.

Responsibilities

• Provide knowledgeable support on insurance policies and claims.
• Build strong relationships with customers, including Vietnamese-speaking clients.
• Support agents with policy management and customer service tasks.

Skills

Fluent in Vietnamese and English

Strong communication skills

Customer service skills

Detail-oriented

Job description

An insurance agency in Santa Ana is seeking an Inside Customer Support Specialist with an active Property & Casualty license and one year of experience in the insurance industry. This full-time role requires strong bilingual skills in Vietnamese and English to provide excellent service to a diverse clientele. The ideal candidate will assist insurance agents, manage policy documentation, and support customer inquiries. The position offers a competitive salary between $45,000 and $58,000 per year along with comprehensive benefits.